Refund & Return policy

Didn’t like your SplashStyle look? No worries! You can return or exchange your SplashStyle purchase within 5 days of delivery, with nominal handling charges. We want you to love your style. We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at TheSplashStyle@gmail.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges will be 7 days after raising the request.

REPLACEMENT will be done in 7 days after raising the request.

Return will not be eligible if the label and tags are removed.

Refunds

No worries—fashion mishaps happen! Just send us a message on WhatsApp with some pictures or an unboxing video of the product on the same day you receive, and we’ll send a brand-new one your way ASAP. We want you feeling 100% confident in your SplashStyle look!

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your amount will be created to original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at TheSplashStyle@gmail.com.